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Inspection Procedure 1: Steering wheel remote control switch (audio remote control switch) does not function. <Vehicles with smartphone link display audio>
 
 
 
 
TECHNICAL DESCRIPTION (COMMENT)
The power supply circuit to the steering wheel remote control switch (audio remote control switch), the steering wheel remote control switch, the multivision display, or the clock spring may be defective.
 
 
 
TROUBLESHOOTING HINTS
  • The steering wheel remote control switch may be defective
  • The multivision display may be defective
  • The clock spring may be defective
  • The wiring harness or connectors may have loose, corroded, or damaged terminals, or terminals pushed back in the connector
 
 
 
 
DIAGNOSIS
Required Special Tools:
  • MB991223: Harness Set
  • MB992006: Extra Fine Probe
STEP 1. Check the steering wheel remote control switch.
Check the steering wheel remote control switch (Refer to ).
Is the check result normal?
Go to Step 2.
Replace the steering wheel remote control switch.
 
STEP 2. Check the clock spring.
Check whether the clock spring is in good condition. Refer to GROUP 52B - Air bag module and clock spring .
Is the check result normal?
Go to Step 3.
Replace the clock spring.
 
STEP 3. Check of short to power supply, short to ground, and open circuit in REM+, REM- line between multivision display connector and steering wheel remote control switch connector.
Is the check result normal?
Go to Step 4.
Repair the connector(s) or wiring harness.
 
STEP 4. Retest the system.
Check whether you can operate the multivision display by using the steering wheel remote control switch.
Is the check result normal?
The trouble can be an intermittent malfunction (Refer to GROUP 00 - How to use Troubleshooting/inspection Service Points - How to Cope with Intermittent Malfunction ).
Replace the multivision display.