STEP 1. Check the steering wheel audio remote control switch.
STEP 2. Check clock spring connector C-304 and C-312 for loose, corroded or damaged terminals, or terminals pushed back in the connector.
STEP 3. Check the clock spring.
STEP 4. Check radio and CD player connector C-103 for loose, corroded or damaged terminals, or terminals pushed back in the connector.
STEP 5. Check the wiring harness between radio and CD player connector C-103 (terminal 22, 32) and clock spring connector C-312 (terminal 2, 3).
STEP 6. Check steering wheel audio remote control switch connector C-317 for loose, corroded or damaged terminals, or terminals pushed back in the connector.
STEP 7. Check the wiring harness between steering wheel audio remote control switch connector C-317 (terminal 2, 1) and clock spring connector C-304 (terminal 2, 3).
STEP 8. Retest the system