STEP 1. Check the 12 volts power supply.
STEP 2. Check the AC power supply.
STEP 3. Using scan tool (M.U.T.-IIISE), check on board charger/DC-DC convertor data list item 37: Pilot signal (Duty ratio).
STEP 4. Check the power supply voltage of the power supply system for home use.
- Check whether the power supply voltage of the power system for home use is lower than the normal voltage.
OK: 90 - 254 volts
Is the check result normal?
Go to Step 5. Check the power supply system for home use.
STEP 5. Check the trouble symptom.