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TROUBLE SYMPTOM CHART
noteIn the event of customer complaint, use an inquiry blank to ask your customer under what conditions the symptom occurs, to collect necessary information and to diagnose the system properly
Trouble symptomInspection procedure numberReference page
A wireless LAN device cannot communicate with the vehicle (EV remote-ECU) only (The device can communicate with another device).1
Under some circumstances, a wireless LAN device cannot communicate with the vehicle (EV remote-ECU) only (The device can communicate with another device).2
The timed charging is impossible (wireless LAN communication is normal).3
The remote climate control is impossible (wireless LAN communication is normal).4
The timed charging does not work correctly (timer setting itself is possible).5
The remote climate control does not work correctly (timer setting itself is possible).6
The 12V starter battery becomes flat frequently.7
Customization settings cannot be changed.8
Vehicle information is not displayed normally (actual vehicle status is different from the status displayed).9
"Parking location check" is impossible (headlights/taillights).10
Cannot communicate with EV remote-ECU using the scan tool (M.U.T.-IIISE).11
The external power supply function is not started (execution button operation is possible).12