Symptoms | Check items | Radio wave icon display | Pop-up message | Possible malfunction location/Action to take |
Telematics operation is not available. | Check the display when telematics is operated. | — | — | Perform self-diagnosis with M.U.T.-III SE. Refer to M.U.T.-III SE FunctionCONSULT Function. |
TCU is not connected. | Perform self-diagnosis with M.U.T.-III SE. Refer to M.U.T.-III SE FunctionCONSULT Function. | |||
The connection to The call center failed. (Connection is disabled now.) | Check ON/OFF status of TCU using the data monitor of M.U.T.-III SE.
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No service. | Use another cellular phone to check radio wave condition.
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Service is not continued due to poor radio wave status. | Use another cellular phone to check radio wave condition.
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You need to make registration for this service. | Check input of user ID and password from the navigation setting screen. If malfunction such as input or no memory despite input is detected, replace AV control unit. | |||
TCU line is used. | Check connection after a short period of time. Replace TCU if it is frequently displayed. Refer to Removal & Installation. | |||
The connection to The call center failed. | There may be a cause at the MITSUBISHI CONNECT Services Response Center. Check connection after a short period of time. If there is no problem at the MITSUBISHI CONNECT Services Response Center, replace TCU or telematics antenna.
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Symptoms | Check items | Return message from the MITSUBISHI CONNECT Services Response Center | Possible malfunction location/Action to take |
Telematics operation is not available. (Remote operation cannot be made.) | Check the display when telematics is operated. | Return message for unsuccessful remote operation | Perform self-diagnosis with M.U.T.-III SE. Refer to M.U.T.-III SE FunctionCONSULT Function. |