Technical Service Bulletin

SUBJECT:

POTENTIAL TRANSMISSION SHUDDER/SURGE WITH POSSIBLE DTC (CVT-8) - REVISED

No: TSB-20-23-001REV

DATE: June 2020

MODEL: See below

CIRCULATE TO:

[ ] GENERAL MANAGER

[ X ] PARTS MANAGER

[ X ] TECHNICIAN

[ X ] SERVICE ADVISOR

[ X ] SERVICE MANAGER

[ X ] WARRANTY PROCESSOR

[ ] SALES MANAGER

This bulletin supersedes TSB-20-23-001, issued April, 2020, to update the Control Valve part number and make it applicable to all models and model years listed below. Revisions are italicized and indicated by <.

PURPOSE

Certain vehicles with F1CJC/W1CJC (CVT-8) transmissions may exhibit a shudder or surge condition possibly caused by poor reaction of the hydraulic pressure circuit. With continued driving under these conditions, the CVT belt may slip repeatedly when accelerating, and abrasion powder may enter the hydraulic pressure circuit, causing a warning light to turn on with one of the following DTCs: P0776, P0730, P0741, P084A, P0969, P2719. The shudder/surge condition may also be described as engine flare, lack of acceleration, and/or car shake.

This TSB instructs dealers to diagnose and test drive vehicles exhibiting this condition. For all vehicles, verify that SR-16-006 has been completed for vehicles listed in that Recall bulletin (2016 Lancer, 2016 Outlander, and 2015-2016 Outlander Sport: CVT ECU should be updated to the software numbers listed in the “CVT ECU Reprogramming Chart” in this TSB, or higher). If any of the DTCs previously listed are present, dealers are required to submit data from MUTIII-SE, create a Techline case, follow inspection procedures related to recorded DTCs, and make necessary repair based on results. A replacement transmission should ONLY be ordered if approved by Techline or your DPSM.

AFFECTED VEHICLES

The following vehicles equipped with F1CJC/W1CJC (CVT-8) transmissions ONLY:

* This TSB may also apply to later model years with F1CJC/W1CJC (CVT-8) transmissions.

NOTE: This TSB should be performed on a customer complaint basis only.

CVT ECU REPROGRAMMING CHART (only for models listed in SR-16-006)

NOTE: If SR-16-006 shows as an open Recall in the Warranty Superscreen, then SR-16-006 must be completed. Once completed, the CVT ECU should then display the software numbers listed below.

Model

ECU
Part Number

Data No.

Software Part Number

Previous

New

2016 Lancer (2.0L/4B11)
(CY0A, CX0A; F1CJC, W1CJC)

8631B482

8631B802

8631B482 0A
8631B482 0B

8631B482 0C

2016 Lancer (2.4L/4B12)
(CY0A, CX0A; F1CJC, W1CJC)

8631B483

8631B803

8631B483 0A
8631B483 0B

8631B483 0C

2016 Outlander (2.4L/4J12)
(GF0W; F1CJC, W1CJC)

8631B371

8631B788

8631B371 0A
8631B371 0B
8631B371 0C

8631B371 0D

2015 Outlander Sport/RVR
(2.0L/4B11)
(GA0W; F1CJC, W1CJC)

8631B287

8631B780

8631B287 0A
8631B287 0B
8631B287 0C

8631B287 0D

REPAIR PROCEDURE

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DIAGNOSTIC PROCEDURE 1: MAIN ACTION

  1. Connect MUT-III to the vehicle and check for any of the following DTCs stored in the CVT ECU:
    P0776, P0730, P0741, P084A, P0969, P2719.
  1. Did customer report that the vehicle exhibited (currently or previously) a shudder or surge condition? (This condition may also be described as engine flare, lack of acceleration, and/or car shake.)
  1. If any of the DTCs listed in step 1 are stored in the CVT ECU, perform the steps below.
    1. Using MUT3-SE save an “ALL DTC” list or “Freeze Frame Data” file displaying the vehicle's VIN and all accompanying DTCs.

      For instructions on saving an “ALL DTC” list and “Freeze Frame Data” file and attaching to a Techline case, go to:

● MDL > service > systems > Techline > Techline system

● Click on the “HOW-TO” Instructions button, and follow instructions under “DTC LISTS” and “FREEZE FRAME DATA.”

NOTE: A “screen shot” will NOT be accepted as it does not include the vehicle's VIN.

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  1. Create a Techline case and attach the files to the Techline case.
  2. For DTCs P0730, P0741, P0969, P2719:
    Follow the Flow chart in the applicable Service Manual.
    Group 23A -> Diagnosis <CVT> -> Diagnostic Trouble Code Procedures.

    For DTCs P0776 and P084A:
    Follow the Flow Chart in the applicable Service Manual, then follow the inspection of the CVT Belt and Pulley system as outlined later in this TSB, in the section called “CVT Belt and Pulley Inspection.”
  3. Contact Techline for assistance.
  4. Depending on diagnosis, and instruction from Techline, order replacement parts as needed.
    Refer to Parts Information in this TSB for the correct part number.
  5. If applicable, replace the CVT-8 transaxle or the valve body, then perform the CVT ECU coding procedures found in TSB-15-23-001, “F1CJC/W1CJC CVT ECU Coding Procedure.”
  • If vehicle is listed in SR-16-006: Look up the vehicle's VIN in the Warranty Superscreen and verify that SR-16-006 has been completed.

    Has SR-16-006 been completed?
  • NOTE: All CAN reprogramming is now performed with MUT3-SE. Refer to TIN-17-00-001REV for more details on the updated procedures with MUT3-SE.

    DIAGNOSTIC PROCEDURE 2: SPECIAL CASE

    ONLY if customer reports a shudder/surge condition, follow this procedure before replacing the CVT-8 transmission.

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    1. Look up the vehicle's VIN in the Warranty Superscreen and verify that SR-16-006 has been completed (for 2016 Lancer, 2016 Outlander, and 2015-2016 Outlander Sport). If not completed, perform SR-16-006, then go to step 2.
    2. Test drive the vehicle to see if the shudder/surge condition can be duplicated.
      1. Refer to “Figure 1: Test Drive Procedure for Duplicating CVT-8 Belt Slip” on next page.
      2. Setup MUT-III with the applicable Drive Recording parameters listed in the “Diagnostic Procedure 2: Special Case” diagram above.
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    For instructions on setting up Drive Recordings in MUTIII-SE:

    • Using MEDIC, from the main page, click the “MUT3-SE” icon at the top center of the screen to open MUT-III SE.
    • Click on the MUTIII-SE User's Manual button in lower left corner; go to Chapter 5: Drive Recorder.
    • Set the Manual Trigger to index the recording when the shudder/surge condition is noticed.
    1. Follow the Test Drive procedures to duplicate these conditions. Set the Manual Trigger when the shudder/surge condition is noticed.

    Warning! Test drive route should be relatively free from other traffic so you can safely conduct the test and concentrate on vehicle operation and performance.
    ALWAYS follow all traffic laws and safe driving practices.

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    1. Was the shudder/surge condition duplicated?
    1. Create a Techline case.
    2. Attach the following Drive Recording Data from MUT-III to the Techline case.

    No.

    Description

    No.

    Description

    9

    Primary Speed

    20

    Primary Pressure

    10

    Secondary Speed

    21

    Secondary Pressure

    11

    Engine RPM

    15

    Accelerator Pedal Position

    13

    Real Change Gear Ratio

    31

    Target Secondary Pressure

    ● MDL > service > systems > Techline > Techline system

    ● Click on the “HOW-TO” Instructions button, and follow instructions under “DRIVE RECORDINGS” and “3. Attach A Drive Recording To A Techline Case.”

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    1. Contact Techline for assistance.
    2. Depending on diagnosis, and instruction from Techline, order replacement parts as needed.
      Refer to Parts Information in this TSB for the correct part number.
    3. If applicable, replace the CVT-8 transaxle or the valve body, then perform the CVT ECU coding procedures found in TSB-15-23-001, “F1CJC/W1CJC CVT ECU Coding Procedure.”

    CVT BELT AND PULLEY INSPECTION

    For DTCs P0776 and P084A, follow the Flow Chart in the applicable Service Manual, then follow the steps below to complete CVT belt and pulley inspection.

    Attach any borescope photos to the Techline case. Then contact Techline for assistance. Return to step 6 above.

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    PARTS INFORMATION

    Use the genuine Mitsubishi Parts listed below:

    NOTE: ONLY order a new CVT-8 transmission after following instructions in the Repair Procedure in this TSB.

    Description

    Model

    Part Number

    Quantity

    CVT-8 Transmission Assembly

    2016 Lancer (4B11)

    2WD

    2700A401

    1

    4WD

    2700A403

    1

    2016 Lancer (4B12)

    2WD

    2700A435

    1

    4WD

    2700A406

    1

    2016 Outlander (4J12)

    2WD

    2700A435

    1

    4WD

    2700A406

    1

    2015 Outlander Sport/RVR (4B11)

    2WD

    2700A401

    1

    4WD

    2700A403

    1

    Transmission Fluid: Mitsubishi Motors Genuine CVTF-J4

    All

    MZ320185

    6.9 L (7.3 qt)

    NOTE: ONLY order a new valve body or CVT-8 transmission after following instructions in the Repair Procedure in this TSB.

    Model

    Vehicle Drive

    Control Valve
    Part Number

    CVT-8 Transmission
    Part Number

    Quantity

    2018-2020 Eclipse Cross (4B40)

    2WD

    2800A187

    2700A451

    1

    4WD

    2700A453

    1

    2016-2017 Lancer (4B11)

    2WD

    2700A401

    1

    4WD

    2700A403

    1

    2016-2017 Lancer (4B12)

    2WD

    2700A435

    1

    Revision

    4WD

    2700A406

    1

    2016-2020 Outlander (4J12)

    2WD

    2700A435

    1

    4WD

    2700A406

    1

    2015-2020 Outlander Sport/RVR (4B11)

    2WD

    2700A401

    1

    4WD

    2700A403

    1

    2018-2020 Outlander Sport/RVR (4B12)

    2WD

    2700A401

    1

    4WD

    2700A403

    1

    All

     

    MZ320185

    Transmission Fluid:
    Mitsubishi Motors
    Genuine CVTF-J4

    6.9 L
    (7.3 qt)

    WARRANTY INFORMATION

    REPROGRAMMING OF CVT-8 TRANSMISSION:

    Look up the vehicle's VIN in the Warranty Superscreen. Check if any of the following campaigns are showing as open on the Superscreen:

    • C1606Z
    • C1607Z
    • C1512Z
    • C1513R
    • C1514R (Canada)

    If any of these campaigns are NOT completed, complete SR-16-006 ONLY, following instructions in that bulletin to enter the proper claims for the vehicle.

    TEST DRIVE AND REPLACEMENT OF CVT-8 TRANSMISSION:

    Operation

    Nature Code

    Cause Code

    Country of Origin

    Model

    Labor Operation

    Vehicle Drive

    Time Allowance

    Test Drive Only (no replacement needed)

    05A

    440

    USA, Canada, Puerto Rico

    All

    233010TD

    All

    0.3 hrs

    Replace CVT-8
    Assembly
    +
    includes
    Test Drive

    05A

    440

    USA

    Lancer

    233010R1

    2WD

    5.5 hrs

    Lancer AWC

    4WD

    6.4 hrs

    Canada

    Lancer

    233010R2

    2WD

    5.8 hrs

    Lancer AWC

    4WD

    6.7 hrs

    USA, Puerto Rico

    Outlander

    233010R3

    2WD

    6.5 hrs

    233010R4

    4WD w/out S-AWC*

    7.1 hrs

    233010R5

    4WD w/S-AWC*

    8.5 hrs

    Canada

    233010R6

    2WD

    7.0 hrs

    233010R7

    4WD w/out S-AWC*

    7.6 hrs

    233010R8

    4WD w/S-AWC*

    9.0 hrs

    USA, Puerto Rico

    Outlander Sport

    233010R9

    2WD

    6.5 hrs

    233010R0

    4WD

    7.6 hrs

    Canada

    RVR

    233010R9

    2WD

    6.8 hrs

    233010R0

    4WD

    7.9 hrs

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    CVT-8 BELT INSPECTION & VALVE BODY REPLACEMENT/REINSTALLATION:

    Operation

    Nature Code

    Cause Code

    Country of Origin

    Model

    Labor Operation

    Vehicle Drive

    Time Allowance

    CVT Belt Inspection and Valve Body Replace/
    Reinstall

    24F

    830

    USA

    Eclipse Cross

    233810YM

    All

    2.9 hrs

    Lancer

    3.1 hrs

    Outlander

    2.9 hrs

    Outlander Sport

    2.9 hrs

    Warranty Coverage: Powertrain coverage

    Copyright 2020, Mitsubishi Motors North America, Inc.

    The information contained in this bulletin is subject to change. For the latest version of this document, go to the Mitsubishi Dealer Link, MEDIC, or the Mitsubishi Service Information website (www.mitsubishitechinfo.com).