Safety Recall

SUBJECT:

HID HEADLAMP HORIZONTAL ADJUSTMENT LOCKING CLIPS NOT SECURED - SAFETY RECALL CAMPAIGN

No: SR-16-008

DATE: September, 2016

MODEL: 2017 Mirage

CIRCULATE TO:

[ X ] GENERAL MANAGER

[ X ] PARTS MANAGER

[ X ] TECHNICIAN

[ X ] SERVICE ADVISOR

[ X ] SERVICE MANAGER

[ X ] WARRANTY PROCESSOR

[ X ] SALES MANAGER

PURPOSE

This bulletin provides directions for inspection of and securing of the HID headlamp horizontal adjustment locking clips on affected vehicles.

BACKGROUND

The High Intensity Discharge (HID) headlamps allow for horizontal adjustment during the vehicle assembly process. After assembly, horizontal adjustment locking clips are secured so that no further adjustments can be made. However, HID headlamps on certain ’17 Mirage vehicles were inadvertently shipped without the horizontal adjustment locking clips being secured. This is a non-compliance with FMVSS 108. Without the horizontal adjustment locking clip being secured, the headlight can be adjusted to either reduce the driver’s visibility or blind oncoming vehicles. Both conditions can increase the risk of a crash.

AFFECTED VEHICLES

2017 Mirage (hatchback) with HID headlamps.

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REQUIRED EQUIPMENT

INSPECTION AND REPAIR PROCEDURE

  1. Use the engine hood release lever (located under the instrument panel near the driver's door) to unlock the engine hood. Pull the lever toward you to release the engine hood latch.

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  1. Release the lever and lift the engine hood.

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  1. Support the engine hood with the hood prop. Insert the hood prop securely in the opening under the hood marked with an arrow.

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  1. Locate the driver's side HID headlamp horizontal adjustment locking clip.

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  1. If HID headlamp horizontal adjustment locking clip is secured, proceed to step 5.
  2. If NG condition is found (HID headlamp horizontal adjustment locking clip not secured), take a photo of NG condition for posting to Photos Required Condition (PRC) system, then fold the tab over against the lamp housing using a Phillips screwdriver until you hear a “click” as it locks into place.

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  1. Locate the passenger's side HID headlamp horizontal adjustment locking clip.

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  1. If HID headlamp horizontal adjustment locking clip is secured, proceed to step 6.
  2. If NG condition is found (HID headlamp horizontal adjustment locking clip not secured), take a photo of NG condition for posting to Photos Required Condition (PRC) system, then fold the tab over against the lamp housing using a Phillips screwdriver until you hear a “click” as it locks into place.

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  1. Close the hood.
  2. If photo(s) were taken of a horizontal adjustment locking clip not secured, submit photo(s) to MMNA PRC.

PARTS INFORMATION

No parts required to complete this procedure.

WARRANTY INFORMATION

There are 3 possible repair scenarios for this campaign.

#

Repair Procedure

Campaign Operation

Labor Time
Allowance

1

Inspect both front headlamps – 2 clips OK

C1610M01

0.2 hrs.

2

Inspect both front headlamps – 1 clip OK – 1 not secured

(Photo submission to PRC required.)

C1610M02

0.3 hrs.

3

Inspect both front headlamps – 2 clips not secured

(Photos submission to PRC required.)

C1610M03

0.3 hrs.

WARRANTY / RECALL CAMPAIGN CLAIM INFORMATION

Enter all claims as claim type ‘C’ – Recall/Campaign Claims.

Please follow the campaign instructions when entering each claim in order to select the applicable operation code that correctly matches up with the work that was actually performed. A claim example is provided below.

Certain 2017MY Mirage models with HID headlamps.

Claim Header Section:

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After entering the required customer data, vehicle information, selecting the applicable repair campaign and scenario performed (please note there are 3 possible repair scenarios for this campaign), and then hitting the “Save and Continue” button, the system will automatically fill-in several fields. See the labor examples on the next page. Scenarios 2 and 3 both require photos to be taken of headlamp aiming clips found to have NOT been secured (refer to TSB procedures). NO PARTS ARE NEEDED.

LABOR:

There are 3 possible repair scenarios for this campaign. You may only select 1 scenario.

Scenario 1

Inspect both front headlamps – 2 clips OK

C1610M01

0.2 hrs.

Scenario 2

Inspect both front headlamps – 1 clip OK – 1 not secured

(Photo submission to PRC required.)

C1610M02

0.3 hrs.

Scenario 3

Inspect both front headlamps – 2 clips not secured

(Photos submission to PRC required.)

C1610M03

0.3 hrs.

NOTE: Be sure to take photos of the still open tabs BEFORE you close them. Post photos to the PRC in the RECALL PHOTO DOCS SUPPORT category.

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PARTS:

No parts are required for this recall.

Copyright 2016, Mitsubishi Motors North America, Inc.

The information contained in this bulletin is subject to change. For the latest version of this document, go to the Mitsubishi Dealer Link, MEDIC, or the Mitsubishi Service Information website (www.mitsubishitechinfo.com).