SUBJECT: CROSS MEMBER CORROSION - SAFETY RECALL CAMPAIGN |
No: SR-16-003 |
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DATE: August, 2016 |
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MODEL: SEE BELOW |
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CIRCULATE TO: |
[ X ] GENERAL MANAGER |
[ X ] PARTS MANAGER |
[ X ] TECHNICIAN |
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[ X ] SERVICE ADVISOR |
[ X ] SERVICE MANAGER |
[ X ] WARRANTY PROCESSOR |
[ X ] SALES MANAGER |
This bulletin provides directions for inspection and repair of affected vehicles' cross members.
The inside and outside surfaces of the front cross members used on certain vehicles, if exposed long term to snow melt water and anti-freezing agents, may corrode due to insufficient performance of the rust protection. Should significant corrosion occur over time, a lower control arm could eventually become detached resulting in loss of vehicle control and a potential collision.
2002-2007 Lancer*, Lancer Wagon*, Lancer Evolution*
2003-2006 Outlander*
2007-2013 V6 Outlander*
*Currently or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and Washington D.C.
NOTE: If you encounter a vehicle which has excessive cross member corrosion, but is not covered under this campaign (i.e., never registered in a salt belt state), contact your DPSM for further directions.
Name |
Part Number |
Anti-corrosion agent (for internal application) |
MZ341024EX |
Spray Gun (for internal application) |
MZ341023EX |
Anti-corrosion agent (for external application) |
MZ320800 |
Air regulator |
MIT577640 |
Air coupler |
|
Gloves, Safety glasses, Respirator (N95) |
|
Air compressor, Air gun |
|
Masking material (e.g., cardboard, masking paper) |
|
Scraper, Chisel, Flat-head screwdriver, Wire brush |
|
Punch, String, Hammer (1 lb) |
|
FLOW CHART
*Perforation means a hole or a series of holes.
Wear safety glasses, respirator, and gloves when cleaning the cross member.
NOTE: Cross member removed from vehicle for illustration purposes.
NOTE: Cross member removed from vehicle for illustration purposes.
NOTE: “Summer” is ambient temperature of 86 Degrees Fahrenheit (> 30 Degrees Celsius) or higher.
“Winter” is ambient temperature of 50 Degrees Fahrenheit (< 10 Degrees Celsius) or lower.
Wear safety glasses, respirator, and gloves when spraying NOX-RUST.
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Example: Lower arm bracket opening. |
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Example: NOX-RUST leakage from cross member. |
With the discharge adjustment knob fully closed, spray air to eject traces of remaining wax in the hose and nozzle. If the spray gun will not be used for more than one week, fill the container with kerosene and spray to clean out the gun and associated spraying components.
Wear safety glasses, respirator, and gloves when spraying THREE RUSTER.
NOTE: Mask steering gear box boots, drive shaft boots and exhaust pipe.
NOTE: Mask steering gear box boots, suspension bushings, drive shaft boots and brake hoses.
NOTE: Mask exhaust pipe.
Use only the Genuine Mitsubishi Parts listed below.
Anti-corrosion agent application:
Part Description |
Part # |
Part Name |
Vehicles/Qty. |
Anti-corrosion agent |
MZ341024EX |
NOX-RUST 712AM |
5 vehicles per can |
Anti-corrosion agent |
MZ320800 |
THREE RUSTER TB6154D |
5 vehicles per can |
Spray Gun |
MZ341023EX |
DO NOT CLAIM |
- |
Regulator |
MIT577640 |
DO NOT CLAIM |
- |
NOTE: Dealers will be charged for the spray gun and air regulator on their parts statement. Dealers will be reimbursed, by the end of August, for the initial spray gun and air regulator shipment on a Warranty Claim created by MMNA. No dealer action is required for this reimbursement. Additional spray gun or air regulators can be purchased at dealer's expense.
Cross member and related parts:
Model |
Engine |
Part # |
Description |
Qty./Vehicle |
07-13MY Outlander |
6B3 |
MW400207 |
C/MBR ASSY,FR SUSPENSION |
1 |
02-07MY |
4G69-FED |
MW400208 |
CROSSMEMBER ASSY,FRONT |
1 |
4G69-CAL |
MW400208 |
CROSSMEMBER ASSY,FRONT |
1 |
|
4G9 |
MW400208 |
CROSSMEMBER ASSY,FRONT |
1 |
|
03-04MY |
4G63-T/C |
MW400211 |
C/MBR,F/SUSP |
1 |
05-06MY |
4G63-T/C |
MW400211 |
C/MBR,F/SUSP |
1 |
03-06MY Outlander (2WD) |
4G69-FED |
MW400209 |
CROSSMEMBER ASSY,FRONT |
1 |
4G69-CAL |
MW400209 |
CROSSMEMBER ASSY,FRONT |
1 |
|
03-06MY Outlander (4WD) |
4G69-FED |
MW400210 |
CROSSMEMBER ASSY,FRONT |
1 |
4G69-CAL |
MW400210 |
CROSSMEMBER ASSY,FRONT |
1 |
NOTE: FED: Federal specification (excludes California); CAL: California specification
WARRANTY INFORMATION
# |
Repair Procedure |
Campaign |
Labor Time (hrs.) |
Repair Description |
|
1 |
All Involved Vehicles |
C1609R01 |
0.9 |
Inspect cross member for corrosion - If OK, apply anti-rust agents |
|
|
All Involved (except 07-13 Outlander V6) |
C1609R02 |
3.2 |
Inspect cross member for corrosion - If NG, replace cross member and then apply anti-rust agents |
|
Only 2007-2013 Outlander with V6 engine |
C1609R03 |
3.4 |
Warranty / Recall Campaign Claim Information
Enter all claims as claim type ‘C’ – Recall/Campaign Claims
Please follow these campaign instructions. A claim example is provided below.
Certain-
2002-2007 MY Lancer, Lancer Wagon, Lancer Evolution
2003-2006 MY Outlander
2007-2013 MY Outlander (V6 only)
NOTE: Always check the Superscreen to verify vehicle involvement.
Required Operation to be performed Operation Lbr Time
1. All Involved:
Inspect for corrosion = OK Apply anti-rust agents C1609R01 0.9 hrs.
2. All (except 2007-13 Outlander V6):
Inspect for corrosion = NG Replace cross member & apply anti-rust agents C1609R02 3.2 hrs.
3. Only 2003-2007 Outlander with a V6
Inspect for corrosion = NG Replace cross member & apply anti-rust agents C1609R03 3.4 hrs.
LABOR AND PARTS
Labor:
There are only 2 possible repair scenarios for this campaign.
Scenario 1
Inspect = OK - then still must apply the 2 anti-rust agents only.
Scenario 2
Inspect = applicable corrosion - then replace cross member and specified related specified parts and apply the 2 anti-rust agents.
Parts:
Both scenarios require the application of the 2 anti-rust agents.
Only Scenario 2, requires the replacement of the cross member and specified related parts.
Each can of the anti-rust agents is enough to do 5 vehicles. Thus, the dealer net price for each of the materials is priced at dealer net divided by 5 and will be reflected automatically when entering the parts costs on the related recall campaign claim. Dealers will receive markup based on the per vehicle material prices.
RENTAL CARS:
If there is a need to provide the owner with a rental car or to claim return freight charges, claim the applicable charges in this section of the claim on the lower portion of the labor entry screen.
REPLACED PARTS:
Replaced parts must be held for at least 10 days beyond the recall claim payment date unless requested to be returned to MMNA. Return requested parts as you would any return requested warranty replaced part.
Copyright 2016, Mitsubishi Motors North America, Inc.