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SUBJECT: TRANSMISSION FLUID HOSE CLAMP NOT RELEASED - SAFETY RECALL CAMPAIGN |
No: SR-16-005 |
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DATE: July, 2016 |
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MODEL: 2015 Outlander Sport/ RVR w/ 2.0L Engine and CVT |
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CIRCULATE TO: |
[ X ] GENERAL MANAGER |
[ X ] PARTS MANAGER |
[ X ] TECHNICIAN |
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[ X ] SERVICE ADVISOR |
[ X ] SERVICE MANAGER |
[ X ] WARRANTY PROCESSOR |
[ X ] SALES MANAGER |
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This bulletin provides directions for inspection of continuously variable transmission (CVT) fluid hose clamps.
The hose clamp(s) used on the CVT fluid hoses may not have been “released” on some vehicles during the vehicle assembly line process. These hose clamp(s), if left in the open position, may not properly secure the hose end to the fitting and the hose could become disconnected from the fitting during vehicle operation. If this occurs, transmission fluid will leak out of the disconnected hose and the transmission will not function properly. While the subject transmission hoses are not located adjacent to the exhaust manifold or the battery, transmission fluid in the presence of an ignition source can also present a fire hazard.
2015 Outlander Sport / RVR with a 2.0L engine and CVT.
NOTE: Refer to Group 51 of the service manual for detailed instructions.
CVT with External Oil Cooler
CVT without External Oil Cooler
No parts required to complete this procedure.
WARRANTY INFORMATION
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# |
Repair Procedure |
Campaign Operation |
Labor Time |
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1 |
CVT Hose Clamp Inspection of all 10 Clamps - All OK |
C1605Z01 |
0.2 hrs. |
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2 |
CVT Hose Clamp Inspection of all 10 Clamps and Removal of 1-2 clips and submission of photos |
C1605Z02 |
0.3 hrs. |
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3 |
CVT Hose Clamp Inspection of all 10 Clamps and Removal of 3-10 clips and submission of photos |
C1605Z03 |
0.4 hrs. |
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Enter all claims as claim type ‘C’ – Recall/Campaign Claims.
Please follow the campaign instructions when entering each claim in order to select the applicable operation code that correctly matches up with the work that was actually performed. A claim example is provided below.
Certain 2015MY Outlander Sport and RVR Models
After entering the required customer data, vehicle information, selecting the applicable repair campaign and scenario performed (please note there are 3 possible repair scenarios for this campaign), and then hitting the “Save and Continue” button, the system will automatically fill-in several fields. See the labor and parts examples on the next page. Scenarios 2 and 3 both require photos to be taken of any clamp found to be have NOT been released prior to releasing it.
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Scenario 1 |
Inspect 10 hose clamps – all found to be released- NO PHOTOS NEEDED |
C1605Z01 |
0.2 hrs. |
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Scenario 2 |
Inspect 10 hose clamps – 1-2 clamps need clips released plus photos to PRC. |
C1605Z02 |
0.3 hrs. |
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Scenario 3 |
Inspect 10 hose clamps – 3-10 clamps need clips released plus photos to PRC. |
C1605Z03 |
0.4 hrs. |
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NOTE: For Scenario 2 & Scenario 3, be sure to take photos of the unreleased clamps BEFORE you release them. Post photos to the PRC in the RECALL PHOTO DOCUS SUPPORT category.
PARTS:
In most cases, no parts will be required for this recall. Replacing lost CVT and/or coolant fluid may be required if any clamps that were found not to have been released resulted in a leak.
RENTAL CARS:
If there is a need to provide the owner with a rental car, claim the applicable charges in this section of the claim on the lower portion of the labor entry screen.
Copyright 2016, Mitsubishi Motors North America, Inc.