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Inspection Procedure 2: No sound is heard. <Vehicles without audio amplifier>
 
 
cautionBefore replacing the multivision display, ensure that the power supply circuit, the ground circuit and the communication circuit are normal.
 
 
TECHNICAL DESCRIPTION (COMMENT)
If the audio sound is not output, the multivision display may have a problem. In addition, if any of the speakers or tweeters is short-circuited, the protection circuit inside the multivision display disables all the speakers or tweeters to sound. Therefore, if all the speakers do not output sound, the speaker or tweeter circuit may be shorted or the speaker or tweeter may be defective.
 
 
TROUBLESHOOTING HINTS
  • The multivision display may be defective
  • The speaker or tweeter may be defective
  • The emergency call relay box may be defective <Vehicles with MITSUBISHI CONNECT Safeguard Services and Remote Services>
  • Damaged harness wires and connectors
 
 
DIAGNOSIS
Required Special Tools:
  • MB991223: Harness Set
  • MB992006: Extra Fine Probe
STEP 1. Checking with audio speaker test.
Perform the audio speaker test, and check which speaker or tweeter does not output the sound.
Is the check result normal?
: The trouble can be an intermittent malfunction (Refer to GROUP 00 - How to Use Troubleshooting/Inspection Service Points - How to Cope with Intermittent Malfunction ).
: Go to Step 2.
: Go to Step 6.
 
STEP 2. Check the speaker or tweeter.
(1) Remove the speaker or tweeter.
(2) Check that the speaker or tweeter outputs the noise when the voltage of 5 volts is applied to the speaker or tweeter connector terminal.
Do the speaker output the noise?
: Go to Step 5.
: Go to Step 3.
Replace the speaker or tweeter.
 
STEP 3. Check the wiring harness between the emergency call relay box connector terminal and the multivision display connector terminal.
Check of short circuit in DSI+, DSI- line emergency call relay box connector and multivision display connector.
Is the check result normal?
Go to Step 4.
Repair the connector(s) or wiring harness. Then go to Step 5.
 
STEP 4. Check the wiring harness between the front door speaker (RH) connector terminal and the emergency call relay box connector terminal.
Check of short circuit in DSO+, DSO- line front door speaker (RH) connector and emergency call relay box connector.
Is the check result normal?
Replace the emergency call relay box . Go to Step 5.
Repair the connector(s) or wiring harness. Then go to Step 5.
 
STEP 5. Check the wiring harness between the speaker or tweeter connector terminal and the multivision display connector terminal.
Front door speaker (LH)
  • Check of short circuit in FL+, FL- line between front door speaker (LH) connector and multivision display connector.
Front door speaker (RH) <Vehicles without MITSUBISHI CONNECT Safeguard Services and Remote Services>
  • Check of short circuit in FR+, FR- line between front door speaker (RH) connector and multivision display connector.
Front tweeter (LH)
  • Check of short circuit in FL+, FL- line between front door speaker (LH) connector and multivision display connector.
Front tweeter (RH)
  • Check of short circuit in FR+, FR- line between front door speaker (RH) connector and multivision display connector.
Rear door speaker (LH)
  • Check of short circuit in RL+, RL- line between front door speaker (LH) connector and multivision display connector.
Rear door speaker (RH)
  • Check of short circuit in RR+, RR- line between front door speaker (RH) connector and multivision display connector.
Is the check result normal?
Go to Step 10.
Repair the connector(s) or wiring harness. (Replace the harness assembly because the aluminum harness cannot be repaired.)
 
STEP 6. Check the speaker or tweeter.
Follow the speaker test to check which speaker or tweeter does not sound.
(1) Remove the speaker or tweeter.
(2) Check that the speaker or tweeter outputs the noise when the voltage of 5 volts is applied to the speaker or tweeter connector terminal.
Do the speaker output the noise?
: Go to Step 9.
: Go to Step 7.
Replace the speaker or tweeter.
 
STEP 7. Check the wiring harness between the emergency call relay box connector terminal and the multivision display connector terminal.
Check of short circuit in DSI+, DSI- line emergency call relay box connector and multivision display connector.
Is the check result normal?
Go to Step 8.
Repair the connector(s) or wiring harness. Then go to Step 9.
 
STEP 8. Check the wiring harness between the front door speaker (RH) connector terminal and the emergency call relay box connector terminal.
Check of short circuit in DSO+, DSO- line front door speaker (RH) connector and emergency call relay box connector.
Is the check result normal?
Replace the emergency call relay box . Go to Step 9.
Repair the connector(s) or wiring harness. Then go to Step 9.
 
STEP 9. Check the wiring harness between the speaker or tweeter connector terminal and the multivision display connector terminal.
Follow the speaker test to check which speaker or tweeter circuit is defective.
Front door speaker (LH)
  • Check of short circuit in FL+, FL- line between front door speaker (LH) connector and multivision display connector.
Front door speaker (RH) <Vehicles without MITSUBISHI CONNECT Safeguard Services and Remote Services>
  • Check of short circuit in FR+, FR- line between front door speaker (RH) connector and multivision display connector.
Front tweeter (LH)
  • Check of short circuit in FL+, FL- line between front door speaker (LH) connector and multivision display connector.
Front tweeter (RH)
  • Check of short circuit in FR+, FR- line between front door speaker (RH) connector and multivision display connector.
Rear door speaker (LH)
  • Check of short circuit in RL+, RL- line between front door speaker (LH) connector and multivision display connector.
Rear door speaker (RH)
  • Check of short circuit in RR+, RR- line between front door speaker (RH) connector and multivision display connector.
Is the check result normal?
Go to Step 10.
Repair the connector(s) or wiring harness. (Replace the harness assembly because the aluminum harness cannot be repaired.)
 
STEP 10. Retest the system.
Check if the sound is output from all the speakers or tweeters.
Is the check result normal?
The trouble can be an intermittent malfunction (Refer to GROUP 00 - How to use Troubleshooting/Inspection Service Points - How to Cope with Intermittent Malfunction ).
Replace the multivision display (Refer to ).