Work Flow

WORK FLOW

STEP	DESCRIPTION
STEP 1	Get detailed information about the conditions and the environment when the incident occurred. The following are key pieces of information required to make a good analysis:
	WHAT	Vehicle Model, Engine, Transmission/Transaxle and the System (i.e. Radio).
	WHEN	Date, Time of Day, Weather Conditions, Frequency.
	WHERE	Road Conditions, Altitude and Traffic Situation.
	HOW	System Symptoms, Operating Conditions (Other Components Interaction). Service History and if any After Market Accessories have been installed.
STEP 2	Operate the system, road test if necessary. Verify the parameter of the incident. If the problem cannot be duplicated, refer to “Incident Simulation Tests”.
STEP 3	Get the proper diagnosis materials together including: Power Supply Routing System Operation Descriptions Applicable Service Manual Sections Check for any Service Bulletins Identify where to begin diagnosis based upon your knowledge of the system operation and the customer comments.
STEP 4	Inspect the system for mechanical binding, loose connectors or wiring damage. Determine which circuits and components are involved and diagnose using the Power Supply Routing and Harness Layouts.
STEP 5	Repair or replace the incident circuit or component.
STEP 6	Operate the system in all modes. Verify the system works properly under all conditions. Check you have not inadvertently created a new incident during your diagnosis or repair steps.